Productive and effective departments and employees run strong businesses. Messages and policies must be conveyed between all parties clearly for these departments and employees to work efficiently. That is why internal communication should be on the priority list for organizations to improve continually.
Jason Kulpa knows the vitality behind effective internal communication during any stage of a business to reach success in targeted growth goals. A Tower Watson study shows that companies who practice highly useful communication skills see a 47% increase in returns to their shareholders compared to companies that exemplify poor connections to communication.
Since there is always room for improvement within an organization, Mr. Kulpa shares seven tips to improve internal communication.
Motivating people throughout your company to build relationships encourages a more fluent interface. You will be surprised how allowing your employees to take breaks and socialize by the water cooler is more of a benefit to company time than not.
Culture is everything when it comes to employees feeling comfortable at work. A healthy and positive work environment becomes a safe place for effective communication. Strengthen company culture by encouraging one another as a group through celebrating company milestones or individual or group achievements.
As a leader in business, it is imperative to both talk to and actively listen to employees daily. It is human nature to want a listening ear, and it is essential to allow the people working in a company to openly share their opinions and thoughts, especially if they have a perspective on how they think the business could improve.
Practice an open-door policy to make your title as boss less intimidating to approach. This type of system encourages others to keep the conversation flowing throughout all levels of the company.
All-around quality internal communication supports both the fun talk and the more pressing matters. Strive to create a balance by clearly communicating the mission, goals, and priorities expected from the business while keeping your employees attentive and engaged.
Open communication throughout a company is critical, even when it comes to the “sticky” information, or internal knowledge, an organization’s practices might reflect. Having all the company’s facts and details from start to finish accessible as references will help keep employees up to speed and never left behind.
When pressing objectives appear within the company, conduct a survey to get answers from employees. Team reviews or even small group coffee Q&A meetings help create a more caring environment and self-awareness for what departments or individuals are thinking and feeling.
Even though email might be the most common technology tool used to communicate throughout a company, it shows to be the least effective. Messages are often missed or not even seen when sent to the junk mailbox. With technology always on the rise and improving vastly, decide as a company what online or mobile tools, where it be a software or an app, that would work most efficiently with the day-to-day job demands.
Jason Kulpa is a serial entrepreneur and the Founder and CEO of UE.co, San Diego’s Fastest Growing Business multi-year award winner, and a Certified Great Place to Work multi-year winner. Mr. Kulpa is a San Diego’s two-time winner of the Most Admired CEO Award of the San Diego Business Journal and also a semi-finalist for the Ernst and Young Entrepreneur award. Under Mr. Kulpa’s leadership, in 2018, his teams volunteered at over 24 events and worked side-by-side to improve the San Diego community.
They hosted a gala dinner benefiting individuals with autism, cheered on Special Olympic athletes as they broke their records on the track, and brought school supplies and cold-weather gear to students impacted by homelessness. Jason’s mission to bring awareness, support, and inclusion for special needs causes.
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