The online casino industry is forecast to grow by double digits yearly over the next five years. With this growth, players can expect to see many new online venues pop up in an already saturated market. The vast majority will be me-too operators looking to cash in, along with a good number of shady outfits looking to take advantage.
Many will not survive. Failure rates in the gambling entertainment industry are consistently high, which is likely to increase as competition for market share heats up. With this being the case, established online casinos that have been in business for over a decade are indeed a desirable proposition. Having weathered the storm for over ten years, they have survived by offering players the things they want and need from an online casino experience.
This article looks at how these online gambling venues succeed and explains why you should give them a go.
Since the rise of the online casino, dozens of casino review companies have emerged to provide the checks and balances needed to advise players on the best places to play casino games. The best will act in the public interest and investigate websites thoroughly to recommend the best casino options aligned with player preferences. Some will also blacklist untrustworthy operators who have received numerous complaints from real money players. Others also provide a public forum for players to rate casinos based on their experiences and report their views and opinions.
Review sites have become industry watchdogs. Suffice it to say, little goes unnoticed with this level of exposure. It is the reason why no online casino can survive ten years with a poor track record. Sure, ownership may change hands, and the quality of service can decline. But word gets out quickly, and with so many alternative options available, operators need to give players what they want, or they will take their business elsewhere.
Online casinos that have survived and thrived for over ten years are very consistent. They do the things that matter to players well and look for new methods and technologies to improve constantly. Over time, they become a safe and trusted brand. High levels of trust are critical in the online gambling industry. Players need to know that it is safe to deposit cash at their chosen casino and that the games they play are fair, and they can withdraw cash won fast and without difficulty. Earning a good reputation takes work and effort, but it can also be lost quickly.
There is no arguing that almost all long-established casinos hold a credible and trustworthy casino licence. Indeed, the type of gambling licence that has some degree of protection to online players. Unfortunately, the growing trend is for new online casinos to obtain a license from South American and off-shore jurisdictions that are cheap and easy to get. They will give any gambling operator a permit without too many questions offering little to no player protection.
The growing trend is for the new Bitcoin casinos to obtain a casino license from Curacao e-gaming or Porta Rica and other places where the operator can do as they please. Long-established casinos see value in offering their players additional assurances by paying for the significantly more expensive licenses from some of the most stringent and genuine regulators.
However, inspiring trust alone does not guarantee that an online casino will survive for more than ten years. It merely eliminates a reason for someone to choose not to play at a particular online casino. Beyond having a decent reputation, established online casinos must score highly in other areas to help them not only survive but thrive.
No matter how much a player trusts the casino, they will not stick around if it does not offer plenty of quality games they like from their favorite casino game software providers. Established casinos recognize this and make available an extensive library of games from multiple top-quality providers. To encourage player loyalty, they also stock a decent number of the biggest slots along with a small number of new yet innovative games.
Unfortunately, this is no measure of how much we can trust a casino. Game software providers do not rigorously vet operators who stock their games. Nonetheless, a top selection of high-quality live dealer, table games, slots, and specialties, is the hallmark of an established casino.
Establishing trust with players by providing professional real-time customer support any time of day is a must if an online casino wants to prevail. Sadly, too many are lacking in this department. Many do not see the value of offering excellent support when a player needs it. Casinos that have been around for ten or more years know that incredible support and service helps to build long-term relationships and inspires customer loyalty.
Most will provide the means to make contact with adequate support any time of day in multiple languages via a medium the customer wants. At a minimum, a good casino will provide online chat services 24/7 with a friendly and helpful human.
Here are the casinos offering the highest level of customer support available in your country.
Nothing ranks worse for a player than delays and the reluctance to pay out on casino winnings. This kind of behavior by a casino operator is all too common and very short-sighted. How many players do you suppose return to make a deposit after experiencing difficulties withdrawing casino winnings?
An operator that has been around for a long time understands customer retention is key to remaining profitable. That is not to say there are legitimate reasons for late or void payments. A good casino will offer multiple options to deposit and withdraw cash and will process payments fast, allowing for KYC ID checks where necessary.
Here is a list of fast withdrawal casinos available to players in your country.
Tried and trusted online casino brands with over a decade of experience understand the drivers that make a great casino experience. We recommend you give them a go today in some of the best places available to players where you live.
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