It takes a lot to run a business: commitment, money, time, and organization skills, to name just a few. But…
Customer service is something that you know that you have to do. Without satisfying your customer, there is absolutely no…
Social media is becoming an ever more vital part for companies to stay in touch with their customers, fans and…
As social media customer service continues to evolve, the debate over whether or not customer service belongs on social media…
When was the last time you talked to a customer service rep who was friendly and helpful? There are people…
I have personally come across some really bad customer service in my life. I have also had really good experiences…
We all know that consumers want to deal with customer service issues online these days, but are brands able to…
It's Friday, and most of us were ready to start our weekend yesterday, if you know what I mean. For…
Social media for business is evolving at a very fast pace right now. It has always moved and developed quickly,…
If you have a new business and you're just getting everything setup in social media, you might be unsure about…
There are some things our kids will never have any experience with like cassette tapes, floppy disks and what it…
The social tool, Buffer, is truly amazing at helping people with social media time management by sharing and scheduling content,…
Online reputation management is a hot topic these days. If you have a small business, you know that perception is…
Getting to know and understanding your customers will help give your business an edge against your competitors. You can learn…
Everyone who knows us here at Bit Rebels knows that we love to celebrate geeks, promote geeks and write about…