Categories: Technology

Internal Communications For Your Team And Department

Do you want to improve the internal communications system your team uses? Here’s some food for thought.

1. Intranet

One of the most effective and popular means of internal communications platforms is called Intranet and has a list of special uses for you and your business. It is the perfect tool for sharing information across large groups of employees. You can use this formidable tool for sharing documents, articles, notes, charts, graphs, and other important information.

One of the very best things about this impressive means of communication is that it allows you to connect employees despite great geographical differences. An intranet allows you to connect with employees, freelancers, and other colleagues no matter where they are on the globe.

IMAGE: PEXELS

2. Mobile Intranet App

The practice of taking your work on the road is more common today than it ever has been before. But the need to remain connected to your employees is just as essential as ever. A powerful communications app like the Mobile Intranet App is perfect for staying connected through tablets, mobile devices, desktops, laptops, and other communications devices.

This is an especially important tool for those who have mobile or remote frontline workers. It is essential that you maintain communications with these key representatives in real-time. Your company representatives can stay informed on all updates, locations, processes, purchase history, and more. This will allow them to make better decisions and perform better customer service.

3. Internal Newsletters

Internal newsletters provide an important way to spread important information throughout your organization in an easy-to-manage digital format. Newsletters provide your internal comm team with a variety of options for providing important information.

The important thing to remember here is brevity. Not everyone will have time to get into an extensive reading. A better option will be to use photos, graphs, and videos to illustrate your important content. This will make the important information more digestible and easier to remember.

These newsletters can also be used to provide praise and commendations for commendable work and exemplary service to customers and the organization. Modern communications technology has made it easy for this type of information to be distributed among all users with desktop and mobile devices.

4. Employee Surveys

Getting feedback from your employees is essential for planning new directions and making adjustments to the course of your operations. It sounds easy enough, just ask them how they feel about a certain topic and collect their comments and insights.

But calling on them to speak out in front of all their friends and allies can be an unrealistic idea. Instead, it helps to provide them a platform through which they can share their opinions and ideas anonymously.

This is where incorporating an online tool can be the best solution and provide top-quality feedback uninhibited by fear of ridicule or reprisals. Once the information has been collected, it can be used to identify the gaps in your plans and policies or confirm that your operations are on course to greatness and your employees are content with your managerial approaches.

5. Collaboration Tools

Increasing collaboration with effective collaboration tools is an idea that is gaining popularity every day. These special tools allow your employees to connect with each other and exchange valuable tips and information that can improve their processes and results.

These tools can be used to allow employees within specific departments, geographical locations or joined together on the same project to communicate freely and work together. It is also a great way to track the progress and synchronize large groups of employees pulling together to a single goal.

6. Social Employee Advocacy Tool

Social employee advocacy tools allow your employees the opportunity to become brand ambassadors and online advocates. It shows your faith in your employees to convey the right corporate message to the public through social media.

Just be sure to remind your employees that choosing to operate in this way is a personal decision and company leadership has little to no control over the types of things your employee’s ambassadors will say about the brand or operations. But directions and guidelines can be provided and many mishaps can be avoided.

7. Instant Messaging Tools

Instant messaging is a useful form of communication in all types of organizations. This can be sued to ask questions, receive confirmations and clarify instructions. Make sure you have a clearly defined system for sending instant messages throughout your organization. It is not always practical to pick up the phone and make have a full-length conversation, but a simple chat message can be answered quickly.

8. Community Channels

Are there employees in your business with special skills and expertise? They can be given a chance to share their accumulated knowledge through community channels dedicated to this purpose. This is a good example of positive internal staff communications that allows them to discuss new developments and provide new ideas on important matters at hand.

This can also be set up as a community hub where all employees can gather and share information, tips, and secrets that make your organization run well. You will find that junior members of the groups will benefit greatly from this advice and counsel to avoid the considerable learning curve associated with becoming a full-fledged member of your operations.

9. News Center

Employees should not have to learn about what is happening in the community from the grapevine. Company information should be streamlined and provided in a simple, easy-to-understand format. This information should include blog posts, updates on assets, social media activities, and all the other projects your company has in the works.

10. Leadership Center Or Blog

Don’t allow your company CEO to become some lofty character perched high above the average employee in their ivory tower. Remove this stigma by allowing your organization a firsthand introduction to the CEO and plenty of opportunities to communicate with their company leader. Your CEO can share their thoughts in an RSS feed and even receive feedback from the people that make their organization a profitable reality.