Widespread Adoption
70.8% of organizations within Trelica’s customer base are using ChatGPT in some capacity. This rate is slightly below OpenAI’s claim that “over 80% of Fortune 500 companies” have adopted ChatGPT as of August 2023.
Adoption is notably uniform across different industries and geographies.
Adoption by Company Size
- Small companies (0-100 employees) lead in adoption, with a rate of 38.8%.
- Medium-sized companies (100-1500 employees) follow at 24.6%.
- Large organizations (over 1500 employees) have an adoption rate of 12.7%.
IMAGE: TRELICA
Why do smaller companies lead?
- Agility and Faster Decision-Making: Less bureaucracy enables quicker adoption.
- Resource Optimization: ChatGPT provides affordable productivity solutions.
- Ease of Implementation: Smaller scale operations allow for smoother integration.
Financial Investment
Only 18% of Trelica’s customers have expenses tied to ChatGPT or OpenAI services, representing a quarter of those using the tool.
Spending primarily involves individual subscriptions, not enterprise-level investments.
Why is financial commitment low?
- Uncertain ROI: Organizations are cautious without clear benefits.
- Exploratory Usage: Most are leveraging basic, free features to assess impact.
- Budget Priorities: Economic uncertainty shifts focus to immediately strategic technologies.
IT Team Responses
- Unmanaged (32.6%): Many organizations have yet to integrate ChatGPT formally.
- Active Monitoring (23.9%): Organizations are in a review phase.
- Formal Integration (17.4%): Policies and guidelines are in place for managed use.
- Acknowledged but Not Managed (21.7%): Recognized presence without active control.
- Deliberate Non-Engagement (4.3%): Strategic decision not to adopt.
IMAGE: TRELICA
Trelica’s Recommendations for IT Leaders
- Engage Early Adopters: Identify and collaborate with those already using premium features to guide future policy and investment.
- Develop Clear Policies: Establish initial guidelines and conduct pilot programs to understand usage impacts.
- Monitor Usage: Use SaaS management tools like Trelica for visibility, compliance tracking, and effective cost management.
- Adapt Policies Continuously: Stay flexible as ChatGPT use cases evolve and new insights emerge.
If you are interested in even more infographics-related articles and information from us here at Bit Rebels, then we have a lot to choose from.
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