How Improving Airline Crew Management Can Result In A Higher ROI

If you’re a manager at an airport and it’s your responsibility to book the flight attendants or other crew members on different flights, then you realize that this can be no easy feat. It isn’t uncommon for employees to suddenly be unable to come into work for a variety of reasons, such as becoming sick or needing to suddenly take care of an emergency that has popped up.

While having one less employee in other job industries won’t always have a huge impact on the business that is taking place, if you have just one less employee to work on an airline, it can make the difference on whether or not that flight can get off the ground. This puts a lot of pressure on you to schedule new people to come work at the very last second.

Luckily, there are some airline management software systems that can help you in times of crisis.

Airline Crew Management Header Image


What Is Airline Management Software?

With an airline management software system you’ll be able to automate your normal methods for finding crew members who are available and able to fill in on flights that end up having a position open.

Most of these airline management software systems, like Arcos, have a two-way communication system. This will make it easier for you to converse with the potential employee that is coming in to fill the open slot. In your system, you’ll be able to see which employees are available and then message the one that you think should fill in the open position. They be chimed through their app and then they’ll be able to either confirm if they’re able to make it in time for the flight or they can deny the request.

If your request is denied, the app will suggest new people for you to ping to check on their availability. This process will continue until an employee confirms that they’re available to come in and work. If you don’t have enough time to go back and forth with multiple employees, you should be able to ping all of the available employees who meet the requirements at once. From there, the first employee to reply and accept the request will be the one to take the open slot.

How Airline Management Systems Save You Money

Obviously there is a lot of time that goes into selecting employees to fill in an open slot on a flight that another employee is unable to make. This can take up a large portion of your day if multiple employees have been unable to make it to their original flights. While scheduling new employees for shifts that other employees are unable to make it a responsibility of your job, it shouldn’t be the only thing that you’re doing with your job.

Instead, airline management systems will save you a lot of time, and you’ll be able to spend more time on the other parts of your job. Thus, this will bring an ROI to the airline.

Airline Crew Management Article Image