Search query: customer service

8 Tips For Providing Awesome Customer Service

8 Tips For Providing Awesome Customer Service

In this industry, going above and beyond to help customers is expected. Giving 500% is not unusual (no matter how unrealistic that number is). Here ar ...
4 Ways To Improve Your Customer Service Calls

4 Ways To Improve Your Customer Service Calls

Customer service calls are the backbone of any business. They facilitate the interaction between your customers and an agent with no intermediary to d ...
How To Improve Customer Service At Your E-commerce Store

How To Improve Customer Service At Your E-commerce Store

When running an online E-Commerce store, having a good relationship with your customers is vital to maintaining a successful business. Here are a few ...
How To Offer Great Customer Service Locally

How To Offer Great Customer Service Locally

Customer service is one of the most important parts of a successful business. Great products and great prices will never take you as far if you don’t ...
7 Easy Ways To Significiantly Improve Your Customer Service

7 Easy Ways To Significiantly Improve Your Customer Service

Customer service is something that you know that you have to do. Without satisfying your customer, there is absolutely no way that you’re going to be ...
What To Look For In A Customer Service Representative

What To Look For In A Customer Service Representative

In most cases, these are the only people at your company with which your customers will have contact. Which, for all intents and purposes, means they ...
Better Social Media Customer Service – Fails And Fixes [Infographic]

Better Social Media Customer Service – Fails And Fixes [Infographic]

Social media is becoming an ever more vital part for companies to stay in touch with their customers, fans and audience. We already know that if your ...
How Social Media Customer Service Could Evolve By 2015 [Infographic]

How Social Media Customer Service Could Evolve By 2015 [Infographic]

As social media customer service continues to evolve, the debate over whether or not customer service belongs on social media in the first place goes ...
25 Customer Service Skills Every Company Should Require [Infographic]

25 Customer Service Skills Every Company Should Require [Infographic]

When was the last time you talked to a customer service rep who was friendly and helpful? There are people in customer service who pride themselves on ...
5 Customer Service Myths Worth Knowing About [Infographic]

5 Customer Service Myths Worth Knowing About [Infographic]

I have personally come across some really bad customer service in my life. I have also had really good experiences that are just beyond what you would ...
7 Ways To Provide Exceptional Online Customer Service [Infographic]

7 Ways To Provide Exceptional Online Customer Service [Infographic]

We all know that consumers want to deal with customer service issues online these days, but are brands able to keep up? According to recent research b ...
12 Hilariously Bizarre Yet Real Customer Service Queries [Infographic]

12 Hilariously Bizarre Yet Real Customer Service Queries [Infographic]

It's Friday, and most of us were ready to start our weekend yesterday, if you know what I mean. For most people, a perfect day is a day without proble ...
Why Japan Has The Best Customer Service In The World [Video]

Why Japan Has The Best Customer Service In The World [Video]

The company that offers the best customer service is usually the most successful one. Even though it might not have been that way in the past, social ...
Brand Quality Face-Off: Social Customer Service [Infographic]

Brand Quality Face-Off: Social Customer Service [Infographic]

Everyone is talking about social media being the new and ultimate way for brands to handle their customer service. It is supposedly the fastest and mo ...
Social Customer Service: Trading The Phone For Tweets [Infographic]

Social Customer Service: Trading The Phone For Tweets [Infographic]

There are some things our kids will never have any experience with like cassette tapes, floppy disks and what it feels like to dial a rotary telephone ...
What We Can All Learn From Buffer About Customer Service

What We Can All Learn From Buffer About Customer Service

The social tool, Buffer, is truly amazing at helping people with social media time management by sharing and scheduling content, which allows them to ...
FollowBase | Customer Service and Support via Twitter!

FollowBase | Customer Service and Support via Twitter!

It is important specially for the service oriented companies to have a good no a great customer service.  Most consumers now would love to be able to ...
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