Search query: customer service

5 Customer Service Myths Worth Knowing About [Infographic]

5 Customer Service Myths Worth Knowing About [Infographic]

I have personally come across some really bad customer service in my life. I have also had really good experiences that are just beyond what you would ...
7 Ways To Provide Exceptional Online Customer Service [Infographic]

7 Ways To Provide Exceptional Online Customer Service [Infographic]

We all know that consumers want to deal with customer service issues online these days, but are brands able to keep up? According to recent research b ...
12 Hilariously Bizarre Yet Real Customer Service Queries [Infographic]

12 Hilariously Bizarre Yet Real Customer Service Queries [Infographic]

It's Friday, and most of us were ready to start our weekend yesterday, if you know what I mean. For most people, a perfect day is a day without proble ...
Why Japan Has The Best Customer Service In The World [Video]

Why Japan Has The Best Customer Service In The World [Video]

The company that offers the best customer service is usually the most successful one. Even though it might not have been that way in the past, social ...
Brand Quality Face-Off: Social Customer Service [Infographic]

Brand Quality Face-Off: Social Customer Service [Infographic]

Everyone is talking about social media being the new and ultimate way for brands to handle their customer service. It is supposedly the fastest and mo ...
Social Customer Service: Trading The Phone For Tweets [Infographic]

Social Customer Service: Trading The Phone For Tweets [Infographic]

There are some things our kids will never have any experience with like cassette tapes, floppy disks and what it feels like to dial a rotary telephone ...
What We Can All Learn From Buffer About Customer Service

What We Can All Learn From Buffer About Customer Service

The social tool, Buffer, is truly amazing at helping people with social media time management by sharing and scheduling content, which allows them to ...
FollowBase | Customer Service and Support via Twitter!

FollowBase | Customer Service and Support via Twitter!

It is important specially for the service oriented companies to have a good no a great customer service.  Most consumers now would love to be able to ...
Email Tracking For ServiceNow – Make A Customer Support Anticipating

Email Tracking For ServiceNow – Make A Customer Support Anticipating

Have you ever asked yourself whether contacts got your emails? And really, different types of businesses are curious about user engagement when notify ...
How Customer Self-Service Portals Can Benefit Small Businesses

How Customer Self-Service Portals Can Benefit Small Businesses

The success of your business largely depends on how satisfied your customers are. Once you can make your customers happy, then you can far more easily ...
Lessons For Disaster Recovery Service Providers From Customers

Lessons For Disaster Recovery Service Providers From Customers

On  October 29, 2012, Hurricane Sandy swept off many offices and homes in the eastern coast of the United States. The disaster caused severe damage to ...
How To Become A Customer-Centric Business And Why It Matters

How To Become A Customer-Centric Business And Why It Matters

In an era where customers have more choices than ever before, being customer-centric is no longer an option; it's a necessity. A customer-centric busi ...
Navigating The Maze Of Reliable Data Recovery Services

Navigating The Maze Of Reliable Data Recovery Services

Data loss can be a heart-stopping experience. Whether it's irreplaceable family photos, crucial business documents, or memories captured on your phone ...
Customer Support Outsourcing: How To Make It Work

Customer Support Outsourcing: How To Make It Work

You're running a small business, juggling multiple tasks, and constantly trying to provide the best customer support for your clients. But as your bus ...
Empowering Your Audience: Innovative Customer Education Ideas

Empowering Your Audience: Innovative Customer Education Ideas

In today's competitive business landscape, customer education has become a powerful tool for the companies to have long-lasting relationships with the ...
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