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Sunil Jagani On How AI, IT, And Blockchain Influence The Customer Experience
New technologies like blockchain can help to influence the customer experience. When companies use these novel methods of supporting their customers, they can provide a level of service that was not possible in the past. Situated in Malvern, Pennsylvania, Sunil Jagani, the Chief Technology Officer o ...
Top Benefits Of Automating Helpdesk Software
Manual processes take time, and when it comes to business, sometimes that time is not always available. The help desk of a business facility has to shoulder a lot of responsibilities for the business itself, and keeping it in manual mode can prove to be problematic. Manual help desks may cause a del ...
How To Localize Your Product By Using Multi URL QR Codes?
When was the last time you noticed product recommendations on a newspaper, television, or magazine? That was a long time ago, right? Also, our daily use of mobile phone, laptop, and other smart devices is much more than newspaper, magazines, and television.
With that being said, most companies ha ...
6 Apps That You Should Install For Professional Communication
If you make a lot of mistakes while chatting or writing a professional email to your boss or clients, wait, we have a solution for you. You might have noticed that a lot of great proofreading apps are only available for use in desktop. Not anymore.
In this article, I’m about to show you the six b ...
4 Ways To Be A More Informed CBD Buyer
You have probably heard a great deal about, or even experienced for yourself, the benefits of CBD. It helps your body maintain homeostasis and doesn’t get you high—what’s not to love? Well, depending on who you buy from, a lot. According to anecdotal evidence, CBD can help treat conditions like inso ...
8 Tips For Providing Awesome Customer Service
In this industry, going above and beyond to help customers is expected. Giving 500% is not unusual (no matter how unrealistic that number is). Here are 8 tips for providing stellar customer service.
IMAGE: PEXELS
1. Smile
When you go shopping and the cashier doesn’t smile at you, do you feel ...
What’s Special About Regression Testing?
Many people think that testing is a waste of time and that there can hardly be any benefit from it. Unfortunately, many people forget that it is necessary to thoroughly check the work that has been done. For example, developers are not even taught how and why they need to test the code, which later ...
4 Things You Must Consider To Launch A Successful Website In 2019
Today’s consumers online have higher expectations than ever before. They not only want a site that’s easy to browse and access from any device but also expects it to load in two seconds or less. Otherwise, you will have a much lower chance of getting them to stick around.
What’s more, Google is a ...
Why It’s Best To Go Online When Booking A Hotel Last Minute
Technology (particularly the internet) has changed the way things are done—including in the hotel industry. With the internet, you don’t have to travel or use an agent to secure a hotel deal. With a credit card and internet, you can secure your deal in minutes. With online booking, you are able to s ...
How To Trade Cryptocurrencies In A Volatile Market
The cryptocurrency markets have been subdued over the past 6-months. After skyrocketing higher in December of 2017, prices for most of the major cryptocurrency pairs tumbled during 2018. Volatility soars, but over the past 6-months, it has remained very timid. With volatility now picking up, here ar ...
What The Removal Of Part Of The Libby Asbestos Cleanup From The Superfund List Means
The Libby Asbestos Superfund site has been on the National Priorities List for nearly two decades. But EPA changes have been working diligently to make the site safe again.
"In 1986, studies found that residents of Libby contracted lung cancer at heightened rates compared to the general populatio ...
How To Use Guest Posts To Rank Your Site For Relevant Keywords
Search engines still happen to be among the greatest and most significant sources of traffic to your site. That means that you cannot ignore the value of search engine optimization (SEO) if you want to get your site ranked higher on Google and other search engines. So, what does guest blogging have ...
4 Reasons To Take A Corporate Wellness Retreat
Personal wellness takes many shapes and forms, from the exercise we do to the foods we consume and how well we manage stress. Our wellbeing is an increasingly popular topic of conversation in the media and in our own lives, but what about wellness in the corporate world? Is your company doing enough ...
85 Percent Of Service Desk Users Say ITSM Analytics Is Critical To Improving IT Service Delivery
Of late, IT Service Management (ITSM) has become increasingly important to a company’s IT strategies. They are seeking new ways to improve IT service delivery and efficiency through better ITSM processes. ITSM’s processes and functions demand the use of a range of ITSM tools. ITSM Software manages t ...
Online Marketing Is The Key To Opening New Doors
When it comes to promoting your business, the most effective way to reach a wider audience is to make the most of online marketing. The majority of people now access the internet for goods and services from a mobile device, such as a phone or tablet, rather than from a desktop at home.
IMAGE: P ...