Search query: customer service
Why Technical Writing Is the Key To A Better Customer Experience
The customer experience (CX) refers to the overall feelings and experiences of your customers, as they discover your brand, engage with your products ...
How To Develop An App Like Uber For Beauty Services
In the early time, a majority of women used to go parlor to get their work done. The time was hard for women to get scheduled by beauticians at sky-hi ...
5 Proven Strategies To Promote Customer Reviews For Your Business
When you plan to buy something online, what do you do? You visit a popular online store, check related products from different brands, compare their p ...
5 Things A Cloud-Based Phone Service Can Offer That You Might Not Have Expected
If your business currently relies on a traditional on-premises phone system, you might be reluctant to replace it – perhaps out of a belief that this ...
How To Choose Best Magento Development Services
Magento is becoming one of the most popular e-commerce platforms for online business owners. It comes with incredible features that can increase conve ...
International Toll-Free Service Providers
If your business has been looking to expand its business overseas, you may be looking to get a toll-free number to help give your business a competiti ...
Sunil Jagani On How AI, IT, And Blockchain Influence The Customer Experience
New technologies like blockchain can help to influence the customer experience. When companies use these novel methods of supporting their customers, ...
85 Percent Of Service Desk Users Say ITSM Analytics Is Critical To Improving IT Service Delivery
Of late, IT Service Management (ITSM) has become increasingly important to a company’s IT strategies. They are seeking new ways to improve IT service ...
Top Customer Retention Metrics To Always Focus On
For any company, focusing on customer retention has become extremely crucial- nowadays. The customers have turned choosier than ever before. Thanks to ...
The 4 Types Of Customers And How To Manage Them
Days of doing business merely for the sake of getting a quick buck are long gone. With increasing competition and expanding markets, the long-term via ...
How A Cross-Channel Shopify CRM Gives A 360-Degree View Of The Customer Journey
It’s a dog eat dog e-commerce world, where survival of the fittest is the name of the game. Amazon, wisely, took the friendly approach of helping e-ta ...
10 Major Importance Of IT Support Services In Today’s Technological Advancement
It is a common belief that only big businesses require IT support services. This is not true. Irrespective of the business size, IT support services a ...
Principles Of CRM – Functions & Processes In Customer Relationship Management
With the proliferation of business all over the world, the competition for clients is ever-increasing. Businesses have to use innovative and effective ...
Meeting Customer Demands – Are You Staying On Top?
Taking care of the customer should be a priority for every business, regardless of how long it’s been running. Failing to meet expectations of your cl ...
Top 6 Cloud Services Security And Big Data Threats To Watch In 2019
The era of cloud technology is here with us. As many organizations move to cloud technology, the key question is how secure is our data in the cloud? ...