Tag: feedback
Your Company’s Online Reputation – How To Respond To Customer Feedback
Your company’s online reputation is very important. After all, that’s the public face of your business that you put forward, so it’s important that you don’t undermine your good standing. Many business owners, however, don't understand how to manage their company reputation, especially when it comes ...
![7 Ways To Provide Exceptional Online Customer Service [Infographic]](https://bitrebels.com/wp-content/uploads/2013/06/ecommerce-online-customer-service-infographic-optimized.jpg "7 Ways To Provide Exceptional Online Customer Service [Infographic]")
7 Ways To Provide Exceptional Online Customer Service [Infographic]
We all know that consumers want to deal with customer service issues online these days, but are brands able to keep up? According to recent research by uberVU, the answer is simply no. For example, 65% of the world's top businesses are on Twitter, but companies only respond to an average of 30% of t ...
Much Needed Changes To The Facebook Newsfeed Look A Lot Like Google+
Facebook is rolling out a brand new redesign for your newsfeed beginning today. They have taken user feedback and gotten rid of the clutter to make way for a brighter, more beautiful and simplified new look. Is it just me, or at first glance does it look a lot like Google+? Facebook has realized how ...
Internet Explorer: Microsoft’s Clever Attempt To Win You Back
Have you completely given up on Internet Explorer (IE) as a way to view the internet? There's no shame if you have. Microsoft has even admitted that many former users may have moved away from IE in the title of their new comeback campaign. The Browser You Love(d) To Hate is Microsoft's tongue in che ...
5 Things To Tweet About During Your Next Trade Show
“I am not sure what to tweet” is the number one comment I get when working with companies who will be exhibitors at trade shows, conferences and events. Everyone goes into lazy mode and tweets by default. Stop tweeting, "Come to booth 1203 - we are giving away an iPad for you." Everyone has a contes ...
72 Posters Of Ridiculous Design Feedback From Clients
As a designer and developer, I know firsthand how intense and uncreative a dialogue with a client can be. Clients often times lack the vision or understanding required to share with the designer exactly what they want he or she to create. When you take on a client, there is a whole process of figuri ...
![Scheduled Social Media Increases Reach & Productivity [Infographic]](https://bitrebels.com/wp-content/uploads/2012/07/scheduled-social-media-guide-infographic-optimized.png "Scheduled Social Media Increases Reach & Productivity [Infographic]")
Scheduled Social Media Increases Reach & Productivity [Infographic]
Social media has become the prime reason why people get on the Internet lately. With Facebook hogging almost 12% of the world's population and Twitter, Pinterest and LinkedIn doing their best to stay on track, it's not hard to realize that social media is "becoming" the Internet. It's also easy to u ...
Recon Transcend: Tomorrow’s Awesome Skiing Experience!
For all of you out there that are awaiting the new era of auto technology and dream of a more information streaming approach to the skiing experience, I think I have found something that is right up your alley. I keep thinking that we are already blasted with information while skiing (I am a beginn ...
What Will Make You Unfollow? Twitter Community Answers!
Twitter is a great place to meet people from all over the world. You can really have lots of fun too. Imagine being able to learn and share cool stuff together. However, as social media continues to grow (Twitter is one of the fast growing sites), you will notice that there are some people who take ...
Happy 1st Birthday Bit Rebels! – 10 Lessons We’ve Learned
My name is listed as the author on this article, but it is from all of us at Bit Rebels. Let me give you a little history...
It's hard to believe it's been a whole year since Bit Rebels began. It feels like just yesterday. I remember my dear friend @mistygirlph working hard on her first articl ...
What Do You Do When Someone Stalks You On Twitter?
Last week I was in a meeting with my boss (@leahbesajimenez) and before the meeting started, on our way to the meeting place, she asked me if I ever had a strange feeling that someone was stalking me on Twitter. I said luckily I do not have someone stalking me there. The question got me curious, a ...
FollowBase | Customer Service and Support via Twitter!
It is important specially for the service oriented companies to have a good no a great customer service. Most consumers now would love to be able to send their messages to the companies they support by busying their service and products through the customer service.
There is a new tool now that ...
How to: Get Feedback on Twitter
While going through the comments on the How to Get Followed on Twitter |Twitter 101 article, a reader posted an interesting question. She asked me if there was a way to get feedback on Twitter. As per her comment, there were occasions where she posted a question and non of her followers gave her ...
We are Monitoring Your Frequency
I want to say a big thank you on behalf of our team to our loyal readers. With over 1 million page views during the last handful of months we must be doing something right. : ) If you have visited Bit Rebels frequently during the last few weeks, you will have noticed some updates to the site aesthet ...
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