Analysis of companies, markets, digital business models, startups, monetization strategies, and how technology shapes modern commerce and decision making.
![Why Japan Has The Best Customer Service In The World [Video]](https://bitrebels.com/wp-content/uploads/2013/02/best-customer-service-japan-1-optimized.jpg "Why Japan Has The Best Customer Service In The World [Video]")
Why Japan Has The Best Customer Service In The World [Video]
The company that offers the best customer service is usually the most successful one. Even though it might not have been that way in the past, social media has made that unavoidable. When companies or brands don't stay on top of their customer service, that's usually when customers start to abandon ...
![Online Billion Dollar Startups Since 2004 [Infographic]](https://bitrebels.com/wp-content/uploads/2013/02/online-billion-dollar-startups-infographic-optimized.jpg "Online Billion Dollar Startups Since 2004 [Infographic]")
Online Billion Dollar Startups Since 2004 [Infographic]
Each month there are literally tens of thousands of companies started around the world. Every single one is started by people who have a dream of hitting it big. They say all you need is a dream and an iron will, and everything will go your way. This might very well be true. However, it doesn't hurt ...
![Compared Mobile Payment Options For Merchants/Consumers [Infographic]](https://bitrebels.com/wp-content/uploads/2013/02/mobile-payment-options-puchases-infographic-optimized.jpg "Compared Mobile Payment Options For Merchants/Consumers [Infographic]")
Compared Mobile Payment Options For Merchants/Consumers [Infographic]
When it comes to mobile shopping, I think the years 2011 and 2012 will always be remembered as the time when it really took off. I remember a decade ago when my mother told me, "Don't ever type your credit card number into the computer because you'll get scammed." We've come a long way since then. N ...
![In The Future Employees Will Be Replaced With Entrepreneurs [Chart]](https://bitrebels.com/wp-content/uploads/2013/02/everyone-will-be-entrepreneur-infographic-optimized.jpg "In The Future Employees Will Be Replaced With Entrepreneurs [Chart]")
In The Future Employees Will Be Replaced With Entrepreneurs [Chart]
I remember a few months after the 9/11 terrorist attacks here in the States, a lot of companies reacted to the downturn in the economy by replacing employees with entrepreneurs. They had to cut costs, and one of a company's highest expenses is labor. They got rid of some employees (which also got ri ...
![Top 10 Best Ad Campaigns & Slogans Of All Time [Infographic]](https://bitrebels.com/wp-content/uploads/2013/02/best-ad-campaigns-slogans-infographic-optimized.jpg "Top 10 Best Ad Campaigns & Slogans Of All Time [Infographic]")
Top 10 Best Ad Campaigns & Slogans Of All Time [Infographic]
When you think back over the past few decades, what are the best ad campaigns that come to your mind? There are so many I can think of immediately, but there are two that stand out more than others to me. The Apple ads from back in the '80s were revolutionary at the time (check out these vintage App ...
![Business Is More Than Money: How Leaders Set The Example [Infographic]](https://bitrebels.com/wp-content/uploads/2013/02/business-is-more-than-money-optimized.jpg "Business Is More Than Money: How Leaders Set The Example [Infographic]")
Business Is More Than Money: How Leaders Set The Example [Infographic]
In a world where it seems like almost everyone is pinching pennies to make ends meet and entrepreneurs are working harder than ever to keep their customers happy, it's nice to stop and remember that business is more than money. It's more than making money, it's more than spending money, and it's mor ...
![What Your Online Brand Says About You [Infographic]](https://bitrebels.com/wp-content/uploads/2013/02/what-your-online-brand-says-optimized.jpg "What Your Online Brand Says About You [Infographic]")
What Your Online Brand Says About You [Infographic]
Have you ever been so proud of a brand offline, but when you see their social media presence, which is their online brand, you are suddenly embarrassed for them? Most of the brands I like really understand social media, but every now and then I encounter online brands that don't project the same kno ...
![6 Companies We Have A Love Hate Relationship With [Infographic]](https://bitrebels.com/wp-content/uploads/2013/02/hated-loved-american-companies-infographic-optimized.jpg "6 Companies We Have A Love Hate Relationship With [Infographic]")
6 Companies We Have A Love Hate Relationship With [Infographic]
My hairdresser, who is an entrepreneur, once told me that he is only as good as his last haircut. In other words, his customers (even the ones who have been going to him for years) would switch hairdressers immediately if he made a big mistake. That's how consumers are. We are finicky, and since we ...
![Highest Paid CEOs In Charity: Some Of These Are Shocking [Infographic]](https://bitrebels.com/wp-content/uploads/2013/02/highest-paid-ceos-charity-infographic-optimized.jpg "Highest Paid CEOs In Charity: Some Of These Are Shocking [Infographic]")
Highest Paid CEOs In Charity: Some Of These Are Shocking [Infographic]
A few months ago, at the end of year, Charity Navigator released their 2012 CEO compensation study based on the CEO salaries of U.S. charities that rely on public support and donations to provide a public service. There was some shocking information in that report, specifically with regard to the hi ...
![Which Comes First In Business: Happiness Or Success? [Infographic]](https://bitrebels.com/wp-content/uploads/2013/02/secret-happy-work-infographic-11-optimized.jpg "Which Comes First In Business: Happiness Or Success? [Infographic]")
Which Comes First In Business: Happiness Or Success? [Infographic]
If you are like most people, you probably spend more time at work than you do with your loved ones. Instead of working to live, you might feel like you live to work. Now that we are all connected to each other 24/7 via our mobile devices, it almost seems like we have to be available for work 24/7 al ...
![A Business Degree May Be More Versatile Than You Realize [Infographic]](https://bitrebels.com/wp-content/uploads/2013/02/business-degree-to-career-infographic-optimized.jpg "A Business Degree May Be More Versatile Than You Realize [Infographic]")
A Business Degree May Be More Versatile Than You Realize [Infographic]
I'm a huge fan of being self-employed, but I can appreciate that the entrepreneurial career path is not for everyone. There are just as many people or more who dream of being the CEO of a huge company someday. There are so many different roads to take, and sometimes just figuring out which one is be ...
![Follow Your Dreams & Find A Job You Love [Comic]](https://bitrebels.com/wp-content/uploads/2013/02/do-something-you-love-1-optimized.jpg "Follow Your Dreams & Find A Job You Love [Comic]")
Follow Your Dreams & Find A Job You Love [Comic]
We always hear people say "follow your dreams" and "find a job you love." Apparently that is easier said than done since the majority of people in the United States don't like their jobs. Sometimes following your dreams isn't easy. The first step is finding what you love to do in the first place, an ...
![Why Graph Search Will Change Online Marketing [Infographic]](https://bitrebels.com/wp-content/uploads/2013/02/facebook-graph-search-benefits-infographic-optimized.jpg "Why Graph Search Will Change Online Marketing [Infographic]")
Why Graph Search Will Change Online Marketing [Infographic]
There are a lot of people who are still confused about what Facebook's newly announced feature search graph is all about. I have to admit, in the beginning, I was a little confused as well. I mean, I have been using the Facebook graph API for quite some time while I've coded features to interact wit ...
![What To Expect On Your Journey To Becoming A CEO [Infographic]](https://bitrebels.com/wp-content/uploads/2013/02/what-it-takes-ceo-infographic-optimized.jpg "What To Expect On Your Journey To Becoming A CEO [Infographic]")
What To Expect On Your Journey To Becoming A CEO [Infographic]
Being the CEO of a large company must be like being the President of a small country. Effective CEOs have mastered the delicate balance of leadership, hard work and innovation. Many people set their sights on becoming a CEO from a young age, but what does that journey look like? What should future C ...
How Facebook Was Founded On An $85 Server & A Dummies Handbook
I often get asked the question, "How do you setup a website and make it successful?" If there was only one way to do it, I would be more than happy to write a handbook about it. However, the reality is a whole lot more complex than that. It has to do with a whole lot of dedication, patience and of c ...